CASE STUDIES

Capital School District – Five-year strategic planning

Shaping the future for tomorrow’s Senators

A few months after hiring a new Superintendent, a new five-year strategic plan was needed for the Capital School District (CSD) (a district of about 6,000 students located in Dover, DE.) The Board of Education (BOE) placed a significant emphasis on the importance of truly engaging a wide-variety of stakeholders in the process of creating a vision, determining strategic priorities, and implementing the plan. The board’s expectations for a strategic direction created by their community was far exceeded using Demosophia’s methodology.

The Capital School District has made tremendous strides in bridging gaps between the district and community during its strategic planning process with the help of Demosophia and Structured Democratic Dialogue. We focused on the ideas that would have the greatest impact on students and families and create positive changes that will ultimately improve our students’ performance, health and positive impact on our community.

Dan Shelton, Ed.D., Superintendent/Chief School Officer

Improving Health Care Access

Giving a voice to regional stakeholders

This work addressed the question of what ought to be done to improve access to health care in the Southeastern Massachusetts region. A pre-legislative deliberation process using Structured Dialogic Design® was designed and implemented to synthesize the voice of regional stakeholders. The process amplified the engagement of the participants by building trust amidst diverse stakeholder perspectives, avoiding a politicized atmosphere, and providing a strong basis for future collaboration.

We will take this body of knowledge that we developed today along with other knowledge that is available, and people will be able to get to it, and take it, and use it to start to make some of these things happen.

Michael Metzler, Executive Director (2010), Leadership Southcoast

Government Research Collaboration

Long-horizon strategic planning in a government research organization

The Air Force Research Laboratory plans technology investments in the context of a 20-year strategic R&D horizon. This study evaluated collaborative, bottom-up strategic planning as a complement to the traditional top-down process. A structured dialogue approach (SDD) was applied as the bottom-up methodology, demonstrating a superior planning product incorporating high leverage planning priorities; wide organizational consensus; and an efficient and effective collaborative methodology.

…the collaborative planning resulted in empirical evidence for consensus on a strong set of inter-related strategic options that both included and surpassed the span of recommendations generated by the rational CBP team.

US Air Force Research Laboratory

The Palette & The Page: Finding the priority

Helping a local art gallery grow

Four people had a dream to start an art gallery in a small town. Three and a half years in it was still a struggle. Demosophia stepped in to help them sort through their options and repair some of their strained relationships. Three years later, they are profitable, a recognized leader, and a catalyst for revitalizing their community.

Demosophia has an amazing process and we highly recommend working with them. What they do will help any organization, big or small, tackle their most complex challenges in a way that values people and their contributions, in a way that people feel safe to share their thoughts and ideas.

Patti Paulus, Co-Owner, The Palette & The Page, LLC

Chronic Kidney Disease Initiative

Collaborative Leadership for Improving Patient Outcomes

The Chronic Kidney Disease Initiative was established to improve outcomes for patients. A diverse group of stakeholders and medical experts was convened and a structured dialogue process was applied, to identify the most significant barriers to improved outcomes, and then to develop a strong consensus on the top priority actions required. This process provided the essential clarity and focus for the Initiative and established trusted connections for future collaboration. A white paper summarizing this work was collectively authored by leaders of the most significant medical associations associated with CDK without the usual lengthy process typical for the medical community.

This summary paper turns out to have been one of the most highly cited papers in the nephrology literature for a number of reasons.

Dr. Thomas Parker III

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